The Story

Billy owned a business with about 50 employees. After a successful year, he surprised everyone with a Thanksgiving turkey. The next year, the company had grown to 65, and he did it again.

But the following year, when the business struggled and Billy skipped the turkeys, employees turned on him.

In just two years, a spontaneous act of generosity had quietly evolved into an unreasonable expectation.

How Expectations Create Conflict

This “Thanksgiving turkey” pattern is everywhere at work:

When expectations go unmet, outrage and resentment feel justified. But often, they’re rooted in assumptions that were never discussed.

Stepping Outside Your Own Emotions

Conflict resolution begins with perspective-taking. Instead of digging in, try to make the other person’s case so well they agree you’ve captured it. This isn’t about agreeing — it’s about showing genuine understanding.

Once people feel heard, they become more open to hearing your side.

The Raise Example

Take the sensitive example of annual raises. Employees often compare their percentage increase with colleagues. But companies look at salary surveys and market data to make sure they’re paying competitively.

If you know this, you can reframe your argument:

“I get that you don’t want to overpay compared to the market, but the data shows I may actually be underpaid for my role and experience.”

That’s far more effective than “I deserve more because I’ve worked hard.”

And if you’re already at the top of the pay scale? You might need to shift the conversation to promotions, bonuses, or added responsibilities instead.

When Someone Else Has the Turkey Problem

What if you’re on the receiving end of “Thanksgiving turkey” resentment? Handle it the same way.

Takeaway

The “Thanksgiving turkey” pattern is a reminder: conflict often hides in the gap between assumptions and reality. By surfacing and understanding those assumptions, you can prevent resentment from poisoning relationships.


At ArkTech Perspectives, we help leaders and teams build the communication skills to surface hidden expectations, defuse resentment, and turn conflict into collaboration. If your team is dealing with a few “turkeys,” let’s talk.

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